Southern California HERC

UAB Temporary Services is seeking a PBX operator to work our St. Vincent Pell City location, to handle incoming calls and routing them to the correct department or individual. Their duties include answering calls, transferring them efficiently, taking messages, and providing customer service for basic inquiries. They also perform administrative tasks like data entry and maintaining call logs.

Key responsibilities

• Answer, direct, and transfer incoming calls for the organization.

• Provide information, answer questions, and assist with inquiries.

• Take accurate messages for employees who are unavailable.

• Perform clerical duties such as data entry, filing, and using office equipment like fax machines and photocopiers.

• Keep the switchboard area and equipment organized and in working order.

Pay Rate: $18.00

Schedule: Mon-Fri 3pm- 11:30pm

Requires High School diploma

Essential skills

• Communication: Excellent verbal and written communication skills are crucial for interacting with callers.

• Telephone etiquette: Professional and courteous telephone manners are necessary.

• Technical proficiency: Ability to use multi-line phone systems and standard office software (like Microsoft Word and Excel) is important.

• Organization: Strong organizational skills to manage call logs, schedules, and administrative tasks accurately.

• Customer focus: A friendly and efficient manner to help customers and visitors

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.