Southern California HERC

Job Description

The Staff Scheduler is responsible for organizing and coordinating day-to-day staffing schedules for providers and support staff in an outpatient setting. This position ensures operational efficiency by maintaining master schedules and making adjustments in response to staffing needs, clinic volumes, and departmental priorities. The Staff Scheduler collaborates with leadership, clinical teams, and administrative staff to ensure all shifts are appropriately covered. Key duties include managing time-off requests, onboarding new providers, auditing schedules for accuracy, and using scheduling systems such as UKG (Kronos), Epic, and reporting tools (Excel, Tableau) to support high-quality patient care. Primary departments include Urgent Care, Primary Care, Pediatric Primary Care, LGBTQ+ Services, and the Employee Walk-In Clinic, but are not limited to these areas.

Duties and Responsibilities:

• Develops and maintains comprehensive staff and provider schedules, ensuring appropriate coverage for all clinic shifts.
• Enters, updates, and adjusts schedules in UKG (Kronos) to reflect real-time staffing changes.
• Monitors staffing levels and addresses last-minute changes (illnesses, emergencies, or volume changes) promptly.
• Ensures all scheduling aligns with policies, labor laws, and departmental guidelines.
• Publishes schedules on a consistent cycle and communicates changes clearly and in advance.
• Coordinates weekend and holiday staffing, implementing fair rotating schedules and ensuring adequate coverage.
• Obtains and processes time-off requests, verifying eligibility and acquiring necessary approvals.
• Updates schedules to reflect approved time off and arranges coverage as needed.
• Tracks attendance and availability, reporting concerns to management as appropriate.
• Collaborates with HR and Payroll to reconcile schedules with recorded time off.
• Performs routine audits of schedules to verify accuracy and compliance with regulations.
• Monitors adherence to work-hour limits, overtime rules, and departmental policies.
• Prepares and presents staffing reports using UKG, Excel, or Tableau to advise leadership decisions.
• Recommends process improvements based on audit findings and operational feedback.

Qualifications

Education:

High school diploma/GED required.

Experience:

One (1) year of healthcare scheduling, staffing coordination or administrative support, preferably in an outpatient setting, required. One (1) year of experience in EMRs such as EPIC or FAST preferred

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About Cedars-Sinai Medical Center

Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competi...tive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.

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