Fullerton, California
Los Angeles, California
Redlands, California
Posted: 17-Nov-22
Location: La Jolla, California
Salary: Open
Categories:
Internal Number: 119678
UCSD Layoff from Career Appointment: Apply by 10/26/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 11/4/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.
THIS IS A PARTIAL-YEAR CAREER POSITION:
Employee will be scheduled to work an average 70% annually. This position is subject to furlough (June-September and could be scheduled up to 90 days) and curtailment periods (spring and winter holiday breaks where operations are suspended up to 21 days due to the academic calendar).
This position will remain open until filled.
DESCRIPTION
To act as a working team leader with responsibilities to include banquet service, customer service, on-the-job training and quality control in a catering environment. Basic responsibilities will include any or all of the following: problem-solving in a timely manner,catering event management, customer service and complaints, staff shortages, equipment and personnel. Will follow established procedures in the absence of the supervisor. In coordination with their supervisor, will be responsible for banquet set-up, customer service, controlling labor hours and event execution. Skill and knowledge to provide banquet service based on the American Banquet Association standards of etiquette.
Housing Dining Hospitality (HDH) is a self-funded, large and complex campus department consisting of 7 divisions, with over 700 career employees, 1000 to 1200 student employees and an annual operating budget greater than $200 million. HDH provides housing for approximately 18,000 undergraduates, grad students, faculty, staff and their families in over 400 buildings covering over 8 million sq. ft. HDH is in the midst of implementing an aggressive building plan which added 10,000 new beds in the next 10 years and will almost double our square footage by 2032.
Currently, HDH houses 38% of UCSD's enrolled students with a goal of housing 65% by 2032. HDH provides maintenance and repair, contract meals/meal plan management, as well as retail food service, conference services and catering services to residents, students, faculty, staff, and campus visitors.
Housing/Dining/Hospitality commits to facilitating an equitable, diverse and inclusive environment, fostering a sense of belonging for our students and staff. As HDH we understand, each unique individual with their varied thoughts and experiences is what makes our department strong. Aligning with UC San Diego's Office for Equity, Diversity, and Inclusion strategic goals, Housing/Dining/Hospitality is proud to promote and create opportunities for greater equity, diversity and inclusiveness within our division.
Please click here to see the Housing Dining Hospitality websites – http://hds.ucsd.edu/ and http://hdh.ucsd.edu/diningservices/
QUALIFICATIONS
Skill to interact and communicate positively with other staff and customers.
Knowledge and ability to effectively utilize employees and equipment in daily routines as well as unforeseen emergencies in a catering environment.
Knowledge and skill in teaching and delegating of tasks to subordinates and effectively monitoring and evaluating their performance in a catering environment.
Demonstrated organizational skills to effectively manage time.
Skill and ability to handle stressful situations, multiple deadlines and difficult people in a calm professional manner.
Skill and background in culinary arts, with skill as a banquet server and skills to create and present food attractively.
Writing skills to communicate procedures, evaluations and recommendations to management.
Demonstrated initiative to: 1) identify unit level problems and/or needs 2) develop solutions and/or needs proposals 3) and implement action plans with limited assistance and input.
Mathematical, and accounting skills to accurately complete forms, and service records and understand reports in order to make recommendations and take appropriate actions.
SPECIAL CONDITIONS
Operating needs of the department require varied work schedules (i.e., a.m., p.m., and/or weekend shifts and/or 10 hour workday).
Employees may be required to take off (vacation or temporary layoff) during scheduled operational shutdown periods, such as Christmas, Spring & Summer breaks.
Health codes require prescribed u
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