The USC Office of Research is seeking a Programmer Analyst I to join its team. Reporting to the Director of Enterprise Applications, the Programmer Analyst will help manage and extend existing business process management programs for online submission and review of research. The Programmer Analyst will be responsible for applications that support regulatory committees (such as the IRB or IACUC) and will perform systems analysis under the direction of more experienced programming staff. This is an excellent opportunity for a candidate interested in gaining experience with online business process management systems and support. Due to the sensitivity of research work, a high level of professionalism is required.
Assists in the ongoing technical support of research regulatory systems through email and phone calls with users (e.g. faculty researchers and staff)
Analyzes, assesses, and modifies existing programs to make improvements
Performs thorough quality assurance on changes made to the systems
Documents, creates, updates, and maintains policies and procedures
Makes suggestions, based on daily operations, on how to improve processes within the department
Bachelorâs Degree in Computer Science or related field
1+ years of experience in applications programming or support
Ability to provide excellent customer service and interact professionally with all levels of an environment of academia
Excellent oral and verbal communication skills
Possess an analytical and inquisitive disposition and to follow through tasks to completion
Previous experience and knowledge of research practices and processes
Previous experience in workflow development, documenting, creating and maintaining policies and procedures
Familiarity with object-oriented programming, such as C# or C++
Minimum Qualifications:Education- Bachelor's degree- Combined work experience and education as equivalentMinimum Experience:- 0 - 6 monthsMinimum Field of Expertise:- General knowledge of programming and documentation procedures and programmingmethods and operator instructions. - Knowledge of one or more appropriate computer languages.
USC’s Viterbi School of Engineering has been one of the economic engines in Southern California and a vital hub in the California economy. The technical innovations and ideas generated by the Viterbi faculty and research community have resulted in countless innovations, many becoming the foundations for new companies, products and services. The thousands of students graduating each year bring new ideas and vitality to companies in California and beyond. With an annual research budget exceeding $205M each year, more than 46 research centers and institutes, more than 180 faculty members, 7,800 students and over 60,000 impassioned alumni world-wide, the Viterbi School is addressing some of the world’s great challenges.