The University of Southern California (USC) has established a Workday Financials deployment program covering our academic enterprise as well as our hospitals. This program is critical to USCâs overall goals to improve administrative efficiency. Workday Financials will be paired with the existing Workday HR and Payroll solutions implemented in 2013. Â
We are currently seeking Business Analysts â Organizational Change Management members to join our Workday Financials deployment program team. The Business Analysts will be responsible for ensuring that the overall Workday solutions meet the business requirements. This includes requirements gathering, solution design, build, test, and deployment.Â Design will involve extrapolating from requirements the fundamental needs of the business while leveraging the most efficient solution provided by Workday.Â In some cases, we expect to challenge and optimize current business process.
The ideal candidates must possess 2 years of business analyst experience with a sound understanding of project management methodologies, business process flow, and documentation procedures. Experience with large enterprise software projects, Workday or other Financial ERP solutions and within Higher Education/Healthcare are strongly preferred.
ITS is committed to providing information technology services and support to the university. ITS provides essential, university-wide services such as:
Enterprise information systems
University wired and wireless networks
These are fixed-term positions with an anticipated end date of September 30, 2021. Please note that this is a full-time role eligible for benefits, including medical, dental, and vision plans.
Please note there are 8 vacancies open for these roles.
What Youâll Do:
With Organization Change Management (OCM) Analyst and support from Communication and Training resources, assess school and departmental needs and opportunities in Workday Finance transition. Develop and execute plans to achieve optimal adoption of WD Finance functionality and realization of transformation benefits in financial management processes
Develop expertise in Foundation Data Model to effectively assist schools and departments in translating current data resources to FDM environment
Develop expertise in selected WD Finance functional areas. Provide expert support to other members of OCM team in those functional areas, consult as needed with other department OCM teams to address particular needs of schools and departments
Facilitate design workshops and work closely with business owners to gather and document user stories within USCâs tracking software
Translate user stories into detailed requirements and Workday use cases
Work with project leadership and business owners to adapt requirements with an eye for business process optimization
Develop subject matter expertise for assigned business and associated system functionality
Work collaboratively in an iterative agile âstyleâ environment
Work with project team members and consultants to configure the application
Help manage execution of the testing strategy
Assist project team members in the design of new (or redesign of existing) integrations
Draft project documentation including configuration manuals and business cases (e.g., white paper, policy challenges) supporting the escalation of business decisions
Meet with customer groups to determine IT business requirements
Elicit requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
Provide information to developers and subject matter experts for the establishment of the technical vision and performance needs
Serve as the conduit between the customer community (internal and external customers) and the software development or business process re-engineering team through which requirements flow
Participate in project meetings to review project deliverables and timelines.
Work with quality assurance personnel to ensure product adequately meets all functional needs defined in scope of project
Participate in testing developed software or new process flow
Perform other duties as assigned or requested. The university reserves the right to add or change duties at any time
The Must Haves:
Bachelorâs degree in business administration, organization development, communication or related discipline
2 years of business analysis experience
Strong knowledge and understanding of project management methodologies, business process flow, and documentation procedures Experience and knowledge of change management principles, methodologies and tools
Strong oral and written communication skills
Ability to multitask, interact with multiple stakeholders and navigate changing priorities.
Ability to work on moderately complex programming activities under supervision of senior IT Business Analyst
Experience supporting grant post award/accounting administrative processes
The Nice to Haves:
3-5 years of business analyst experience focused on large enterprise software projects or support
Some experience working within a Higher Education and/or Health Care industry
Experience with Workday or other Financial ERP solutions through on-going support or deployment
USC benefits include a choice of retirement programs, 12 paid vacation days per year, 12 paid sick days per year, university holidays, a choice of medical and dental plans, and discounts to football games, basketball games, and other campus events.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 2 years, Combined education/experience as substitute for minimum experienceMinimum Field of Expertise: Sound knowledge of documentation procedures, project management methodologies, program flow charts and operator instructions. Competent to work on moderately complex programming activities under supervision of senior IT Business Analyst.
USC’s Viterbi School of Engineering has been one of the economic engines in Southern California and a vital hub in the California economy. The technical innovations and ideas generated by the Viterbi faculty and research community have resulted in countless innovations, many becoming the foundations for new companies, products and services. The thousands of students graduating each year bring new ideas and vitality to companies in California and beyond. With an annual research budget exceeding $205M each year, more than 46 research centers and institutes, more than 180 faculty members, 7,800 students and over 60,000 impassioned alumni world-wide, the Viterbi School is addressing some of the world’s great challenges.