Senior Business Systems AnalystApplies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Identifies, guides, and resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to obtain solutions. Analyzes and documents complex business functions and requirements for the supported business units. Serves as the liaison between business and information technology teams. Follow industry and organizational standards and processes for eliciting and documenting complex business processes and requirements and translates them into various artifacts including business process diagrams, business requirements, functional requirements, use cases, process documents, and workflow documents, which can be successfully executed upon by operational support or development teams. Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distills underlying true needs from user requests. Analyzes and identifies impacts of changed requirements or processes. Provides operational support by analyzing system behavior, exceptions or incidents to determine cause and identify options for remediation or workarounds. As needed, queries and analyzes data, and analyzes and reviews program code and record layouts.Leads and performs the full range of testing activities for in-house developed and third-party systems, applications, integrations and reports. Develops test plans and test cases, schedules, leads and tracks testing by target audience.Interacts with various levels of the organization in a professional, diplomatic, and tactful manner. Fosters good relationships with business units. Listens and understands client needs and assists with explaining technology needs. Plans and manages work effort to move projects to completion. Assists in development and enforcement of project deadlines and schedules. Drives and challenges business units on their assumptions of how they will successfully execute their plans. Helps manage resources in accordance with project schedules.The Enrollment Systems (ES) Unit within the UCI Office of Information Technology (OIT) provides support for the systems and applications used by six large, complex and mission critical business units: Financial Aid and Scholarships, Financial Services, Graduate Division, Office of the Registrar, Summer Session, and Undergraduate Admissions. The support provided includes daily operational support, monitoring, incident management and troubleshooting; new development, maintenance, upgrades and enhancements to a diverse group of complex in house developed applications, systems, integrations, data extracts and reports; and support for third-party software products and their integration with other systems.The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.Salary: Commensurate with experienceTotal Hours: 8-5, M-FContract Position. This is a one year contract appointment position with the possibility of additional year contract appointment extensions. Per the University of California (UC) recruitment policy, because this position has undergone competitive recruitment, this position can be converted to career status any time after hire, as conversion meets criteria set by UC recruitment policy and the needs of the Office of Information Technology department. Final candidate subject to background check.As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts. Please attach your resume.Click here to see the Information Technology website.View Job Description for the position requirements.
Internal Number: 2019-0719
About University of California, Irvine (UCI)
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI's unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities.