Research - Laboratory/Non-Laboratory, Staff/Administrative
This is a part-time limited appointment with the possibility of extension/career conversion.
Special Selection Applicants: Apply by 02/28/19. Eligible Special Selection clients should contact their Disability Counselor for assistance.
This position will remain open until a successful candidate has been identified.
The Tobacco Cessation Telephone Counselor will learn to provide tobacco cessation telephone counseling to clients calling the California Smokers' Helpline and Asian Smokers' Quitline. Answers incoming calls to the program, following established procedures and protocol to assess needs of callers, transition into counseling and provide the best possible service. Learns to assist clients in developing and implementing effective strategies to quit smoking or other tobacco use. Creates and sustains a supportive client-focused environment for the change of addictive behavior.
Gathers and records detailed and accurate information on clients. Maintains thorough and confidential records of all client interactions. Acquires a thorough grasp of all aspects of smoking cessation, including the psychology of addictive behavior, physiological aspects of withdrawal, and behavior modification techniques that facilitate the quitting process. Participates in various research studies, applying protocols and procedures appropriate to the subject populations. Provides assistance with counselor training. Fluent in English and one of the following languages: Spanish, Mandarin, Cantonese, Korean, or Vietnamese.
Coursework or work experience in related area. Continuing education in related field.
Fluency in English and one of the following languages: Spanish, Mandarin, Cantonese, Korean, or Vietnamese.
Knowledge or experience in program content and objectives. Knowledge of how to deliver educational programs in a variety of settings.
Organizational skills to develop a project plan, monitor plans against established deadlines, and review and analyze results.
Skill in communicating in a helpful, informative, and supportive manner on phone, and in providing appropriate interventions based on accurate assessment to diverse group of study participants.
Basic effective reading, verbal, written communications and presentation skills to interact with individuals from diverse backgrounds.
Ability to maintain positive interactions with others and work cooperatively.
Demonstrated skill in conducting detailed telephone interviews, and ability to simultaneously use online databases.
Experience using business software systems in the completion of work assignments; i.e., Word, Excel, Access, PowerPoint.
Ability to understand and follow research protocols, including determining subjects' eligibility to participate in studies, randomization procedures, and coding of data.
Background in counseling, psychology, or health-related field.
Employment is subject to a criminal background check.
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