Locatedin Nashville, Tennessee, and operating at a global crossroads of teaching, discoveryand patient care, VUMC is a community of individuals who come to workeach day with the simple aim of changing the world. It is a place where yourexpertise will be valued, your knowledge expanded and your abilitieschallenged. It is a place where your diversity â of culture, thinking, learningand leading â is sought and celebrated. It is a place where employees know theyare part of something that is bigger than themselves, take exceptional pride intheir work and never settle for what was good enough yesterday. Vanderbiltâs mission is to advancehealth and wellness through preeminent programs in patient care, education, andresearch.
Provides service to patient either pre-appointment, during orpost appointment with regular guidance. Responsibilities may includeinbound/outbound telephone calls, cash management, appointment scheduling,process of insurance updates and patient check in/out.
Preferred Education, Skills, and Experiences:
Strong customer service experience is critical for this position
Ability to get the job done and maintain a smooth clinic flow
Medical office / clinic experience highly desired
Internal candidates preferred
Familiar with EPIC / eStar
Mondayâ Friday / 8:00 a.m. â 5:00 p.m.
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care,education and research, we are proud of our recent accomplishments:
Â· US News & WorldReport:#1 Hospital inTennessee, #1 Health Care Provider in Nashville, #1 Audiology (Bill Wilkerson Center),12 adult and 10 pediatric clinical specialties ranked among the nation's best,#15 Education and Training
Â· Truven Health Analytics:among the top 50cardiovascular hospitals in the U.S.
Â· Becker's Hospital Review:one of the "100Greatest Hospitals in America"
Â· The Leapfrog Group:grade "A" inHospital Safety Score
Â· National Institutes of Health:among the top 10 grantawardees for medical research in the US
Â· Magnet Recognition Program:Vanderbilt nurses arethe only group honored in Tennessee
Â· Nashville Business Journal:Middle Tennessee'shealthiest employer
Â· American Hospital Association:among the 100"Most Wired" medical systems in the US
Vanderbilt University Medical Center is a comprehensive health care facility dedicated to patient care, research, and biomedical education. Our reputation for excellence in these areas has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the Southeast choose Vanderbilt University Medical Center for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.The mission of Vanderbilt University Medical Center is to advance health and wellness through preeminent programs in patient care, education, and research.