The Ohio State University College of Dentistry Outpatient Care Upper Arlington Dental Clinic seeks a full time dental claims specialist to support our on-site providers and their patients.
The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only public dental school in Ohio. The college is divided into ten divisions with all major ADA-recognized dental specialties represented. The College has approximately 600 students in its undergraduate and graduate programs.
The Ohio State University is proud to be a premier employer that provides an exceptional total rewards package including medical, dental, vision and many other 'hidden' benefits. Our competitive benefits package is offered to all eligible faculty and staff in order to attract, develop and retain top performers eager to share their talent, time and success. Our benefits support your health and financial goals and include not only health insurance, but also generous state retirement, tuition assistance for our employees and their dependents, wellness initiatives, and much more. Please visit https://hr.osu.edu/benefits/ for detailed information. Be your best at The Ohio State University!
Serves as a Dental Claims Specialist and patient registration/scheduler while providing excellent customer services for the Upper Arlington Dental Clinic with the College of Dentistry: performs medical/dental coding, billing medical/dental carriers, appeals claims, collection functions; serves as liaison between doctors, patients and payers; works with patients and providers in developing treatment plans and payment arrangements; runs A/R reports. In addition, responsible for daily cash handling procedures including balancing cash and preparing deposits, insurance verification and pre-authorizations, and collection of co-pays. Additionally, this positon provides patient focused customer service and clerical support. Responsible for scheduling appointments with patients, taking incoming patient and doctor calls, coordination of check out process and accuracy of coordinated care. Facilitate dissemination of information to care team as appropriate.
Monday 9:00 a.m. – 6:00 p.m., Tuesday – Thursday, 8:00 a.m. – 5:00 a.m., Friday 7:00 a.m. – 3:00 p.m. May be required to work earlier or later hours as needed.
This position requires successful completion of a criminal background check and drug and alcohol screening.
Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions. This position requires sustained periods using a keyboard and performing other computer work. Requires sufficient personal mobility and physical reflexes which permits the employee to function in a general office environment to accomplish tasks.
Additional Information for Applicants::
This position has been reposted.
Six months of experience in a healthcare cash-posting environment; proficiency with computers and related software; efficiency with 10 key calculator; excellent interpersonal, verbal and written communication skills.
Three years of experience in a dental billing environment; one year of experience in a dental setting and customer service; experience with ICD-10 and CPT; experience with commercial and government insurance such as: Medicaid, Caresource, Molina etc.; knowledge of dental billing practices and procedures; skill in operating personal computer and related dental billing software; ability to deal with problems involving insurance; ability to maintain accurate records; cooperate with co-workers; knowledge of customer service skills and the ability to apply in various situations; ability to answer routine inquires and resolve complaints from patients, third party payers and doctors; ability to use Microsoft Excel to track data; experience with scheduling or heavy volume of telephone calls; attention to detail; moderate level of understanding of dental insurance carriers/billing/prior authorization procedures.
Target Salary: $14.00 - $17.00 Hourly
Job Category: Civil Service
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.