Execute PFS Quality Review program within assigned area of PFS - under limited supervision and guidelines and within CSHS policies and procedures. Develop and track departmental Quality Review (QR) indicators and report findings. Perform independent Quality Reviews of individual performance as needed to supplement supervisory reviews. Analyze findings to identify and offer solutions for new and innovative ways to improve processes within the department. Assess training needs. develop training program and deliver training. Standardize, publish and maintain PFS policies, procedures, and job aids. Respond to regulatory and contractual changes impacting the practices of the department and ensure prompt communication and implementation of appropriate procedures. When certified for Epic Resolute Hospital Billing Administrator, participate in build and maintenance of training patients in training environment. Keep CS-Link Hospital Billing course materials current with CS-Link upgrades and modifications.
Experience: Training / coaching experience required, including knowledge of adult learning theory, and training curriculum development and delivery. Demonstrated proficiency in CS-Link Hospital Billing application - strongly preferred. Proficient in flow charting and project management - strongly preferred. Excellent presentation, organization and analysis skills. Excellent verbal and written communication as well as interpersonal skills - required. Good interpersonal skills, high motivation and ability to maintain courteous and professional working relationships across all levels. Demonstrated ability to handle multiple tasks with short time-lines, prioritize and organize work, and complete assignments in a timely, accurate manner. Demonstrated ability to identify and resolve problems taking decisive action in a timely manner. Previous supervisory experience - helpful.
Physical Demands: (e.g., lifting, standing, walking) Manual dexterity, bending, stooping, prolonged standing and sitting, lifting up to 25 lbs to perform general office duties. Able to successfully manage difficult interactions with others.
Educational Requirements: Undergraduate degree or equivalent related work experience - strongly preferred. High level of working knowledge and expertise relating to hospital billing and collections / customer service / revenue cycle performance, typically gained through three or more years experience. Knowledge of Data Quality theory and principles.
Benefits: In addition to professional development opportunities, Cedars-Sinai offers competitive compensation and benefits package: Medical, Dental, 403(b) with match in addition to Cedars-Sinai’s paid Retirement Program, Tuition Assistance, Credit Union, Wellbeing Program Rideshare, Employee Discounts, Healthcare and Dependent Care Reimbursement Accounts, Group Life/AD&D and Long Term Disability Insurance, start at 16 vacation days/year.
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research... and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.