This position provides guidance and counsel to Medill undergraduate journalism and IMC Certificate program students designed to assist them in making decisions associated with their academic and/or career experiences. The Academic Advisor assesses individual situations and circumstances and creates, implements and monitors recommendations that meet student needs. This role ensures compliance with all associated policies, rules and regulations.
Please Note: Advisor’s time will be on the Medill Evanston campus, but some domestic and international travel is required.
Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in operations.
Identifies improvement opportunities in regard to technology that will better enable advising program to achieve its goals and objectives.
Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, resource, service, etc. components.
Recommends changes and enhancements to leverage technology to best serve the greatest number of students as effectively as possible.
Provides customer service oriented, student centered guidance and counsel based on individual circumstances, preferences, etc. and in compliance with all associated policies, rules and regulations.
Identifies service improvement opportunities that will enhance guidance/counsel delivered.
Academic advising & counseling may include: degree planning and management (qualifications for enrollment; major/minor selection, double majoring, interschool transfer; course planning, sequencing, alternatives, waivers, etc.); monitoring academic progress; graduation preparation; application and/or referrals to graduate schools, etc.
General advising & counseling may include: time management, study skills, test-taking strategies, etc.
Partners internally with admissions and faculty to provide information regarding interfacing academic and career resources and services.
Creates, updates and maintains state-of-the-art website, social networking site, chat rooms, etc. that describe, highlight and explain resources and services.
Incorporates social media and networking into program aspects as appropriate.
Strengthens partnerships with internal and external resources and services by defining, promoting and marketing benefits of participation and involvement.
Reviews market trends and best practices to recommend future plans to increase program resources, services, value, and participation.
Develops plans and arranges programs - meetings, workshops, seminars, trainings, events, company visits, information sessions, career fairs, etc. designed to provide information, promote resources, and to build internal and external relationships.
Identifies & obtains external expertise as needed and works with content experts for current and new programs.
Analyzes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
Analyzes evaluation data from internal/external participants (students, faculty, employers, etc.) to assist in program development and updates.
Implements corrective actions required as a result of surveys or other indicators.
Ensures compliance with all applicable federal, state, local & NU laws, regulations, policies & procedures.
Prepares documentation as required.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience and 1 year career counseling/advising in higher education or 1 year of industry experience; or other relevant experience required; OR
Successful completion of a full course of study in an accredited college or university leading to a master's or JD or higher degree; OR appropriate combination of education and experience
Preferred Qualifications: (Education and experience)
Master’s degree in Higher Education Administration or Counseling
Bachelor’s degree + 1 year career counseling/advising in higher education or 1 years of industry experience or similar; OR
3 years' career counseling/advising in higher education or 3 years' of industry experience or similar.
Preferred Competencies: (Skills, knowledge, and abilities)
PeopleSoft Campus Solutions (SES) or similar
Familiarity with higher education settings and faculty.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 33867
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.